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Manufacturing Coordinator - Inside Sales

Job Snapshot

Dayton, OH

Manufacturing Coordinator - Inside Sales


Job Description

Summary:  This individual is responsible for handling all essential duties and responsibilities of inside sales and customer service with an emphasis on Technical Solutions orders.

Duties include:

  • Building and maintaining strong customer relationships
  • Responding to all customer inquiries and requests
  • Providing some technical assistance to customers
  • Proactively expediting customer orders
  • Entering orders/quotes/credits/RMA's
  • Assisting outside salesforce as well as our purchasing, accounting, and shipping and receiving departments, etc., in getting problems solved.
  • Incumbent will reference various vendor websites, ordering systems and catalogs on a daily basis.
  • Also responsible for vendor relationship building. 
  • We need someone to take ownership of all of these processes.  
  • POSSESSING A TECHNICAL/MECHANICAL APTITUDE is instrumental in performing these duties.


  • Ideal candidate will have three or more years of related work experience in industrial sales. Must possess math, language and reasoning ability along with a working knowledge of Microsoft Word, Excel and Outlook (Office 365). 
  • Familiarity with Epicor/Prophet 21 software a plus. 
  • Candidate must exercise excellent interpersonal and telephone skills that include the ability to communicate accurately, effectively, and professionally with customers, vendors and fellow employees. 
  • Good organizational skills are a must.

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PDSI Technical Services is an equal opportunity employer, and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, genetic information, national origin, age, disability, military service or veteran status or any other characteristic protected by law.  In order to provide equal employment and advancement opportunities to all individuals, consideration of employment staffing submissions are based on demonstrated skills, qualifications, work experience, expertise and expectations meeting the position requirements as specified by the client, including compensation