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Quality Manager

Job Snapshot

Cincinnati, OH

Quality Manager


Job Description

Quality Manager

The Quality Manager plans, coordinates, and directs quality and continuous improvement program designed to ensure quality control, quality assurance and continuous improvement of the production of products consistent with established company standards to ensure product acceptance meets customer requirements.


Plan and oversee the quality control functions, inspections, material review, corrective action, and associated reporting of information to assure the quality of product or component.
Investigate internal and external quality issues, propose corrective actions and reports findings.
Review and report customer quality ratings and propose corrective action with the responsible areas.
Maintain customer contacts to resolve quality issues at customer locations.
Investigate RGA requests, propose action and report to management.
Administer quality assurance functions of advanced planning and engineering.
Recommend and implement with the Quality Coordinator through the customer approval process, any design modification to ease potential manufacturing liabilities at the company or at the customer.
Follow-up with proposed course of action where tolerance deviations must be negotiated.
Maintain record of Customer Specification Revisions in compliance with vendor and company quality requirements.
Assist in supplier quality development where applicable.
Assist in developing TS16949 based procedures and instructions.
Prepare and present technical and program information to the management team. Participate in quality management teams within the company.
Direct workers engaged in inspection and testing activities to ensure continuous control over materials, facilities and products. Design and implement quality training programs for key personnel.
Maintain a working knowledge of government and industry quality codes and standards.
Directly supervises all Team Members in the Quality Department. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Bachelor degree (B.S. or B.A.) from an accredited four-year college or university; and five plus years related experience and/or training; or equivalent combination of education and experience
Proficiency with Microsoft Office applications--Word, Excel, Access, and Microsoft Outlook; internet software. Strong communication skills, interpersonal skills, and ability to form positive relationships with all customers is important.
Experience as a Quality Manager leading a quality team.
Good problem solving and troubleshooting skills a must. Knowledge of customer's standards and specifications important.
Maintain working knowledge of TS/ISO requirements; familiarity with Japanese auto industry preferred.

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PDSI Technical Services is an equal opportunity employer, and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, genetic information, national origin, age, disability, military service or veteran status or any other characteristic protected by law.  In order to provide equal employment and advancement opportunities to all individuals, consideration of employment staffing submissions are based on demonstrated skills, qualifications, work experience, expertise and expectations meeting the position requirements as specified by the client, including compensation